FAQ's

FAQ's

What are guitar strings made of?

Silver Strings: stainless and nickel

Gold Strings: bronze

Rose Gold Strings: phosphorus bronze 

Do guitar strings tarnish?

Excluding the silver strings, all other colors deepen with age. We recommend Brasso Metal Polish for all strings. Brasso is easy to use and helps polish the strings. Remember to rinse well with soap and water to remove all cleaning agents. If you do all these things, you should be able to enjoy your ReThrive Jewelry for years to come. 

Returns & Guarantees:

All sales are final. There are no refunds or returns. Exchanges are offered for all pieces that are sized incorrectly. While we cannot guarantee that guitar strings won’t break, we can say it is very rare. This is why they make such great jewelry. We have pieces that are over 8 years old and still going strong. Each design has unique bead and finding elements that may affect the life of the piece. 

We recommend the following guidelines:

1. DO NOT wear your jewelry daily without removing it at night. 

2. DO NOT wear your jewelry while swimming in salt water.  If you shower with it on, you should dry it in case your water is harsh and has rust in it. We personally never swim with jewelry on because of the chemicals in the water. It's also an easy way to lose something.

3. PLEASE learn to take it off and put it on according to the video instructions. This prevents undue stress on the ends or clasps.

LIMITED WARRANTY:

ReThrive will replace or repair broken strings on your jewelry if possible, providing you have followed the above guidelines. Some designs are not possible to be repaired and therefore cannot be replaced. If a finding or claps needs repaired, please send us a message so we can determine the nature of the repair needed. If a repair is possible, will ask you to pay for the repair and return shipping costs.